{"id":163,"date":"2023-03-06T09:41:50","date_gmt":"2023-03-06T08:41:50","guid":{"rendered":"https:\/\/developpement.sb3i.ch\/?page_id=163"},"modified":"2023-03-06T09:47:15","modified_gmt":"2023-03-06T08:47:15","slug":"our-tool","status":"publish","type":"page","link":"https:\/\/sbdevelopment.ch\/en\/our-tool\/","title":{"rendered":"Our tool"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[mk_page_section bg_image=&#8221;http:\/\/developpement.sb3i.ch\/wp-content\/uploads\/sites\/5\/2017\/04\/sb-developpement_hero.jpg&#8221; bg_position=&#8221;center center&#8221; bg_repeat=&#8221;no-repeat&#8221; bg_stretch=&#8221;true&#8221; enable_3d=&#8221;true&#8221; padding_top=&#8221;150&#8243; padding_bottom=&#8221;150&#8243; sidebar=&#8221;sidebar-1&#8243;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1491392462256{padding-top: 30px !important;padding-right: 40px !important;padding-left: 40px !important;background-color: rgba(255,255,255,0.8) !important;*background-color: rgb(255,255,255) !important;}&#8221;][mk_fancy_title tag_name=&#8221;h1&#8243; size=&#8221;28&#8243; force_font_size=&#8221;true&#8221; size_smallscreen=&#8221;24&#8243; size_tablet=&#8221;18&#8243; size_phone=&#8221;18&#8243; font_weight=&#8221;bold&#8221; txt_transform=&#8221;uppercase&#8221; letter_spacing=&#8221;1&#8243; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221; el_class=&#8221;shadow&#8221;]Our tool[\/mk_fancy_title][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1491392446011{padding-top: 30px !important;padding-right: 40px !important;padding-left: 40px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section][vc_row fullwidth=&#8221;true&#8221; fullwidth_content=&#8221;false&#8221; css=&#8221;.vc_custom_1676975433465{background-color: #f7f7f7 !important;}&#8221;][vc_column][mk_padding_divider size=&#8221;60&#8243;][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner][mk_fancy_title tag_name=&#8221;span&#8221; size=&#8221;22&#8243; font_family=&#8221;none&#8221;]Matrice d\u2019analyse issue de l\u2019\u00e9tape 2 (co-construction) de notre d\u2019accompagnement (exemple \u00e0 titre d\u2019illustration)[\/mk_fancy_title][vc_single_image image=&#8221;80&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1677171189434{margin-top: -20px !important;margin-bottom: 40px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][mk_padding_divider size=&#8221;60&#8243;][\/vc_column][\/vc_row][vc_row fullwidth=&#8221;true&#8221; fullwidth_content=&#8221;false&#8221;][vc_column][mk_padding_divider size=&#8221;60&#8243;][vc_row_inner el_class=&#8221;row-sbdvpmt&#8221;][vc_column_inner][mk_fancy_title color=&#8221;#777777&#8243; size=&#8221;28&#8243; font_weight=&#8221;600&#8243; font_family=&#8221;none&#8221;]Les modules[\/mk_fancy_title][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][mk_page_section min_height=&#8221;247&#8243; margin_bottom=&#8221;40&#8243; el_class=&#8221;section-module&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column width=&#8221;1\/6&#8243; css=&#8221;.vc_custom_1677169532027{background-color: #5c6170 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221; el_class=&#8221;col-module&#8221;][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#ffffff&#8221; size=&#8221;17&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]Strat\u00e9gie[\/mk_fancy_title][\/vc_column][vc_column width=&#8221;5\/6&#8243; css=&#8221;.vc_custom_1676975767599{padding-top: 20px !important;}&#8221;][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Contexte<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]dans un contexte de grande incertitude et de complexit\u00e9 toujours plus importante, l\u2019\u00e9laboration d\u2019une strat\u00e9gie claire et coh\u00e9rente d\u2019une vision moyen\/long terme est essentielle[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Objectif<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]vous aider \u00e0 d\u00e9finir (ou red\u00e9finir) votre strat\u00e9gie. Par exemple en \u00e9laborant des sc\u00e9narios prospectifs, associ\u00e9s \u00e0 des hypoth\u00e8ses bien d\u00e9finies.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Finalit\u00e9<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]construire une vision p\u00e9renne et partag\u00e9e qui contribue \u00e0 donner du sens et \u00e0 mobiliser les ressources de l\u2019entreprise.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section][mk_page_section min_height=&#8221;247&#8243; margin_bottom=&#8221;40&#8243; top_shape_color=&#8221;#ffffff&#8221; bottom_shape_color=&#8221;#ffffff&#8221; el_class=&#8221;section-module&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column width=&#8221;1\/6&#8243; css=&#8221;.vc_custom_1677169640619{background-color: #5c6170 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221; el_class=&#8221;col-module&#8221;][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#ffffff&#8221; size=&#8221;17&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]Innovation[\/mk_fancy_title][\/vc_column][vc_column width=&#8221;5\/6&#8243; css=&#8221;.vc_custom_1676975767599{padding-top: 20px !important;}&#8221;][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Contexte<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]plus qu\u2019un processus, la capacit\u00e9 \u00e0 innover est li\u00e9e \u00e0 l\u2019instauration d\u2019une v\u00e9ritable culture au sein de l\u2019entreprise. Il s\u2019agit de d\u00e9velopper une capacit\u00e9 \u00e0 r\u00e9fl\u00e9chir au-del\u00e0 du cadre restreint des solutions technologiques ou des produits.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Objectif<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]vous accompagner dans le d\u00e9veloppement d\u2019une culture de l\u2019innovation. D\u00e9velopper une vision multidimensionnelle de l\u2019innovation: produits, services, partenariats, processus, organisation, \u2026<br \/>\nFavoriser une r\u00e9flexion centr\u00e9e sur les clients\/utilisateurs.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Finalit\u00e9<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]tous les collaborateurs de l\u2019entreprise sont des acteurs de l\u2019innovation.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section][mk_page_section min_height=&#8221;247&#8243; margin_bottom=&#8221;40&#8243; top_shape_color=&#8221;#ffffff&#8221; bottom_shape_color=&#8221;#ffffff&#8221; el_class=&#8221;section-module&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column width=&#8221;1\/6&#8243; css=&#8221;.vc_custom_1677169658135{background-color: #5c6170 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221; el_class=&#8221;col-module&#8221;][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#ffffff&#8221; size=&#8221;17&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]Gestion des<br \/>\nfacteurs humains[\/mk_fancy_title][\/vc_column][vc_column width=&#8221;5\/6&#8243; css=&#8221;.vc_custom_1676975767599{padding-top: 20px !important;}&#8221;][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Contexte<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]l\u2019incertitude, la vitesse des \u00e9volutions, la remise en cause permanente des sch\u00e9mas \u00e9tablis n\u00e9cessite de travailler sur les composantes humaines de la performance de l\u2019entreprise.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Objectif<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]vous accompagner pour d\u00e9velopper l\u2019engagement, la motivation, le travail collaboratif et favoriser la confiance, la responsabilit\u00e9, le respect des valeurs de l\u2019entreprise[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Finalit\u00e9<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]des collaborateurs impliqu\u00e9s, conscients des enjeux et ouverts aux changements et qui comprennent le sens de leurs actions[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section][mk_page_section min_height=&#8221;247&#8243; margin_bottom=&#8221;40&#8243; top_shape_color=&#8221;#ffffff&#8221; bottom_shape_color=&#8221;#ffffff&#8221; el_class=&#8221;section-module&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column width=&#8221;1\/6&#8243; css=&#8221;.vc_custom_1677169684756{background-color: #5c6170 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221; el_class=&#8221;col-module&#8221;][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#ffffff&#8221; size=&#8221;17&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]Organisation[\/mk_fancy_title][\/vc_column][vc_column width=&#8221;5\/6&#8243; css=&#8221;.vc_custom_1676975767599{padding-top: 20px !important;}&#8221;][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Contexte<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]l\u2019agilit\u00e9 n\u00e9cessaire pour s\u2019adapter aux \u00e9volutions internes et externes n\u00e9cessite une coh\u00e9rence entre la strat\u00e9gie, l\u2019organisation et la culture d\u2019entreprise.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Objectif<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]vous accompagner dans la d\u00e9finition et la mise en place d\u2019une organisation adapt\u00e9e \u00e0 votre environnement et \u00e0 vos enjeux.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Finalit\u00e9<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]une organisation claire, agile, coh\u00e9rente de la culture de votre entreprise et align\u00e9e avec votre strat\u00e9gie.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section][mk_page_section min_height=&#8221;247&#8243; margin_bottom=&#8221;40&#8243; top_shape_color=&#8221;#ffffff&#8221; bottom_shape_color=&#8221;#ffffff&#8221; el_class=&#8221;section-module&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column width=&#8221;1\/6&#8243; css=&#8221;.vc_custom_1677169694654{background-color: #5c6170 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221; el_class=&#8221;col-module&#8221;][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#ffffff&#8221; size=&#8221;17&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]Process[\/mk_fancy_title][\/vc_column][vc_column width=&#8221;5\/6&#8243; css=&#8221;.vc_custom_1676975767599{padding-top: 20px !important;}&#8221;][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Contexte<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]les process sont des facilitateurs du travail quotidien des collaborateurs. Pour cela ils doivent \u00eatre compris, appropri\u00e9s, appliqu\u00e9s.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Objectif<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]\u00e9laborer et d\u00e9ployer avec les collaborateurs des process garants de l\u2019efficience du travail effectu\u00e9, mais aussi compatibles de la culture de l\u2019entreprise.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Finalit\u00e9<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]une culture de l\u2019excellence op\u00e9rationnelle qui implique tous les acteurs de l\u2019entreprise et qui est focalis\u00e9e sur la cr\u00e9ation de valeur.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section][mk_page_section min_height=&#8221;247&#8243; margin_bottom=&#8221;40&#8243; top_shape_color=&#8221;#ffffff&#8221; bottom_shape_color=&#8221;#ffffff&#8221; el_class=&#8221;section-module&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column width=&#8221;1\/6&#8243; css=&#8221;.vc_custom_1677169715780{background-color: #5c6170 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221; el_class=&#8221;col-module&#8221;][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#ffffff&#8221; size=&#8221;17&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]Exp\u00e9rience<br \/>\nclient[\/mk_fancy_title][\/vc_column][vc_column width=&#8221;5\/6&#8243; css=&#8221;.vc_custom_1676975767599{padding-top: 20px !important;}&#8221;][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Contexte<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]L\u2019exp\u00e9rience v\u00e9cue par les clients doit \u00eatre une pr\u00e9occupation permanente \u00e0 tous les niveaux de l\u2019organisation. La profitabilit\u00e9 de l\u2019entreprise d\u00e9pend de la cr\u00e9ation de valeur pour les clients\/utilisateurs.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Objectif<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]vous accompagner pour faire de l\u2019exp\u00e9rience client une pr\u00e9occupation de tous les jours. S\u2019assurer que la strat\u00e9gie et l\u2019organisation soient \u00e9galement focalis\u00e9es sur l\u2019excellence de l\u2019exp\u00e9rience client.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Finalit\u00e9<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]d\u00e9velopper une culture de l\u2019exp\u00e9rience client qui implique tous les acteurs de l\u2019entreprise. Tous les services (et pas seulement ceux qui sont au contact des clients) sont conscients des enjeux et responsabilis\u00e9s.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section][mk_page_section min_height=&#8221;247&#8243; margin_bottom=&#8221;40&#8243; top_shape_color=&#8221;#ffffff&#8221; bottom_shape_color=&#8221;#ffffff&#8221; el_class=&#8221;section-module&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column width=&#8221;1\/6&#8243; css=&#8221;.vc_custom_1677169736948{background-color: #5c6170 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221; el_class=&#8221;col-module&#8221;][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#ffffff&#8221; size=&#8221;17&#8243; font_family=&#8221;none&#8221; align=&#8221;center&#8221;]Suivi[\/mk_fancy_title][\/vc_column][vc_column width=&#8221;5\/6&#8243; css=&#8221;.vc_custom_1676975767599{padding-top: 20px !important;}&#8221;][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Contexte<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]pour que les \u00e9volutions de votre entreprise soient p\u00e9rennes, il faut maintenir la dynamique du changement et supporter les relais internes qui sont les promoteurs du changement.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Objectif<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]vous proposer la mise en place d\u2019un suivi personnalis\u00e9 des actions identifi\u00e9es et d\u00e9ploy\u00e9es pendant notre mission. Cet accompagnement permet d\u2019assurer que la mise en \u0153uvre r\u00e9pond \u00e0 vos besoins et d\u2019adapter les approches si n\u00e9cessaire.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner is_fullwidth_content=&#8221;false&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_column_text]<strong>Finalit\u00e9<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text]que la d\u00e9marche de transformation entreprise apporte de r\u00e9els b\u00e9n\u00e9fices et installer une culture durable de l\u2019agilit\u00e9 et du changement.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section][mk_page_section bg_color=&#8221;#ffe8d1&#8243; bg_repeat=&#8221;no-repeat&#8221; bg_stretch=&#8221;true&#8221; min_height=&#8221;0&#8243; full_width=&#8221;true&#8221; padding_top=&#8221;50&#8243; padding_bottom=&#8221;50&#8243; top_shape_color=&#8221;#ffffff&#8221; bottom_shape_color=&#8221;#ffffff&#8221; 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